Business Issue Management (HelpTrack)
Awesome Stronger Intuitive
We believe our Business Issue Management (HelpTrack) is the most efficient solution for streamlined operations and real-time tracking
Complete Interactive Software and Hardware Services
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Dealer Management System
Awesome Stronger Intuitive
We believe our Dealer Management System (DMS) is the most efficient solution for streamlined operations and real-time tracking
Complete Interactive Software and Hardware Services
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Features designed for you

Softrack HelpTrack is a comprehensive system designed to provide information and assistance to computer users, primarily focused on troubleshooting Business-related issues. As an all-in-one helpdesk management solution, it ensures efficient support operations through a range of advanced features.

HelpTrack Key Features

Softrack HelpTrack is the only Business Issue management system you will ever need. Able to automatically assign support tickets, keep users informed of the status of their call.

  • HelpTrack is a customizable and continent system that handle all your Business related problems.
  • HelpTrack has extensive reporting capabilities.
  • HelpTrack has powerful integration with HR management software and provides flexible assets management.
  • HelpTrack provide smarter way to generate tickets for problems with assign facility and customize tickets on priority base.

HelpTrack Core Modules

A HelpTrack is a System that provides Information and Assistance to the Users of a Computer, the Purpose of a HelpTrack is usually to troubleshoot Business related problems.

  • Ticket Management System
  • Technical and User Logs
  • System Logs
  • Follow up Tasks
  • Assest Management
  • User Management
  • Dynamic FAQ Section
  • Dashboard



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